
DESCRIPTION
*Important Product Notice*
A new regulation relating to the labelling of allergens is being introduced in Australia and New Zealand. The aim of the new regulation is to improve allergen information by presenting the prescribed allergens in plain English, creating a consistent and easily understood format across food labels that makes it easier for consumers to read and understand.
A key change due to this regulation is that Tree Nuts can no longer be used as a catch-all phrase, rather labels must be more specific on the type of tree nut. Labels must state the exact tree nut contained in the product e.g. almond, Brazil nut, cashew, hazelnut, macadamia, pecan, pine nut, pistachio, walnut.
There will be some further adjustments relating to additives and processing aids derived from allergenic materials. These must be declared in bold type within the ingredient listing and also captured in the Contains statement after the list of ingredients. Noting that wheat-derived ingredients are often used as an additive in flavours, so in some cases where the flavour supplier cannot confirm the level/existence of gluten from a wheat-derived ingredient, we have chosen to state Contains wheat, gluten” to ensure we protect our consumers as much as possible.
During the transition to comply with this new regulation (3-year transition + 2-year sell-through period), you may notice changes to our label layout and the way allergens are listed on the labels of our products and many other products on the Australian and New Zealand marketplace.
We are working to update our labels and website in alignment, but in some cases, there may be a slight difference in timing, thus we appreciate your patience as we endeavour to roll out these changes as swiftly as possible. For any product queries, please reach out to our Customer Services team.
For more information see: www.allergyfacts.org.au/news-alerts/allergy-matters-blog/new-plain-english-allergen-labelling
*End of Notice*
Vegan Protein Blend is our newly reformulated plant-based protein. We’ve improved the taste and texture, but don’t worry — it’s still packed with the amazing nutritionals you loved before.
Completely free from artificial colours and flavours, our all-natural Vegan Protein Blend is a blend of pea and fava bean protein isolates, to enhance your plant-powered diet. Oh, and it’s low in sugar and delicious too.
DELIVERY & RETURN
NZ Post Standard Shipping, excluding bulky & heavy items.
New Zealand Shipping
Time frames apply once your parcel is shipped and exclude weekends & public holidays.
Standard ShippingNZ Post
- Auckland – overnight delivery
- North Island – 1 to 2 business days
- South Island – 1 to 2 business days (2 days for larger parcels)
- Rural addresses – will take longer than the above stated timeframes
Free shipping excludes bulky & heavy items. Delivery will take longer during public holidays & sale periods.
Evening ExpressNZ Post – Auckland & Wellington
Wellington $18.00
- Auckland – order before 2:30pm for same day evening delivery
- Wellington – order before 10:30am for same day evening delivery
Evening Express is available Monday to Friday (excluding public holidays) and your order will be delivered between 6–9pm that evening.
South Island Overnight
Order before 3:00pm for delivery overnight Monday to Friday. Excluding weekends and public holidays (rural addresses will take longer).
If you place an order after 3pm on Thursday, your order would be delivered the following Monday.
Priority DispatchJump the queue
Your order will be prioritised by a dedicated team member for packing and dispatch in record time. This option is great during sale and holiday periods!
Please note, delivery is via NZ Post Standard Shipping – signature required, this is not express shipping.
Click & CollectAuckland – 1 to 4 business days
- NZ Muscle Corner Shop – 263/269 Queen Street, Auckland CBD – 7 days
- NZ Muscle HQ – 58 Apollo Drive, Rosedale, Auckland – Monday to Friday between 10am–5pm (excluding public holidays)
Bulky ItemsSuch as fitness equipment or large orders shipped via truck
1–2 weeks via truck.
Unfortunately as these are manual bookings it is not always possible to provide tracking numbers. If you require an update on the shipment of a bulky item, please contact us with your order number.
Australia Shipping
Time frames apply once your parcel is shipped and exclude weekends & public holidays.
Standard ShippingNZ Post & Australia Post
3–8 business days
Shipping during sales & public holidays
Please understand, due to high demand it is highly likely there will be dispatch delays of 2–3 working days + shipping time.
We strongly suggest you upgrade your shipping at checkout if you need your order in a hurry. Unfortunately, once your order is placed we cannot change the shipping method.
All prices in NZD.
