DESCRIPTION
How it works:
Simply purchase any one or more of our gift vouchers online. Once checkout has been completed, you will receive your voucher by email. This can then be printed and given as a gift or simply forwarded to whoever it is for. Please note - the gift voucher will be sent to the email entered as the 'recipient email'.
Redemption:
Find the products you wish to purchase and at checkout use your unique voucher code by entering it in the "Gift card" field. This will automatically deduct the voucher amount from your order total.
Important:
Please note: Vouchers are not refundable, and cannot be redeemed for cash. No change will be given on any voucher and the full amount must be used at one time.
DELIVERY & RETURN
NZ Post Standard Shipping, excluding bulky & heavy items.
New Zealand Shipping
Time frames apply once your parcel is shipped and exclude weekends & public holidays.
Standard ShippingNZ Post
- Auckland – overnight delivery
- North Island – 1 to 2 business days
- South Island – 1 to 2 business days (2 days for larger parcels)
- Rural addresses – will take longer than the above stated timeframes
Free shipping excludes bulky & heavy items. Delivery will take longer during public holidays & sale periods.
Evening ExpressNZ Post – Auckland & Wellington
Wellington $18.00
- Auckland – order before 2:30pm for same day evening delivery
- Wellington – order before 10:30am for same day evening delivery
Evening Express is available Monday to Friday (excluding public holidays) and your order will be delivered between 6–9pm that evening.
South Island Overnight
Order before 3:00pm for delivery overnight Monday to Friday. Excluding weekends and public holidays (rural addresses will take longer).
If you place an order after 3pm on Thursday, your order would be delivered the following Monday.
Priority DispatchJump the queue
Your order will be prioritised by a dedicated team member for packing and dispatch in record time. This option is great during sale and holiday periods!
Please note, delivery is via NZ Post Standard Shipping – signature required, this is not express shipping.
Click & CollectAuckland – 1 to 4 business days
- NZ Muscle Corner Shop – 263/269 Queen Street, Auckland CBD – 7 days
- NZ Muscle HQ – 58 Apollo Drive, Rosedale, Auckland – Monday to Friday between 10am–5pm (excluding public holidays)
Bulky ItemsSuch as fitness equipment or large orders shipped via truck
1–2 weeks via truck.
Unfortunately as these are manual bookings it is not always possible to provide tracking numbers. If you require an update on the shipment of a bulky item, please contact us with your order number.
Australia Shipping
Time frames apply once your parcel is shipped and exclude weekends & public holidays.
Standard ShippingNZ Post & Australia Post
3–8 business days
Shipping during sales & public holidays
Please understand, due to high demand it is highly likely there will be dispatch delays of 2–3 working days + shipping time.
We strongly suggest you upgrade your shipping at checkout if you need your order in a hurry. Unfortunately, once your order is placed we cannot change the shipping method.
All prices in NZD, except Australia shipping rates which are in AUD.